CliniCore vs VETport

India is a phone number on their site, not a product decision

VETport lists an India contact number — +91 809-526-2222 — so they clearly sell here. What we could not find anywhere on their site, on 1 September 2026, is any mention of GST, of WhatsApp, or of a rupee price.

That is not laziness on their part. It is what happens when a product is built for a global median customer: you support the compliance and communication norms of your largest markets and you leave the rest to local workarounds. For an Indian clinic the workarounds are not small. GST invoicing is not a formatting preference, it is a legal requirement with specific fields, HSN/SAC codes and tax-on-post-discount rules. WhatsApp is not a channel preference, it is the channel — the owner who ignores your SMS will reply to your WhatsApp in four minutes.

CliniCore was built for that clinic first. GST-aware invoicing, prescriptions and invoices delivered on WhatsApp with delivery status you can see, prices quoted in rupees on a public page. None of that makes us the better product in the abstract. It makes us the product that does not need a workaround for the two things you do every single day.

An AI scribe beside your billing is not the same as one wired into it

Give VETport credit here: they saw the scribe wave and shipped, and the Coggo partnership means an Indian clinic on VETport can get voice-to-SOAP today. Their claim of a structured note in around twenty seconds is a good claim if it holds.

But look at where the note goes. Coggo's published job is to write the note and sync it back to the VETport record. Nothing VETport or Coggo publishes says anything about billing, charge capture, or comparing the note against the invoice. It is a documentation tool, honestly described as one.

That distinction is the whole reason CliniCore has a scribe at all. We did not build voice capture to save you typing, though it does. We built it because a rich clinical note is the only reliable evidence of what actually happened in the room, and evidence is what you need if software is going to tell you that the injection you gave at 11:40 never reached the invoice. Documentation is the input. Recovered revenue is the output. A scribe that stops at documentation has done half the job — usefully, but half.

Two products, two different-sized clinics

The feature matrix on this page will make VETport look like it wins, and on breadth it does. Telemedicine, kiosks, wellness plans, thirty-plus integrations and a task manager are real capabilities and we do not have them.

The question is whether you will use them. A two-vet clinic in Coimbatore seeing twenty-five patients a day does not need a self check-in kiosk or an internal bulletin board; it needs the consult to take twelve minutes instead of eighteen and the invoice to be right. Feature breadth in that setting stops being a benefit and becomes a training cost — more screens to learn, more fields to skip, more of the system quietly unused.

We would rather be narrow and finished than broad and half-adopted. If you run a referral hospital with a lab, a telemedicine line and a wellness-plan programme, that preference is wrong for you and VETport is the better fit. If you run a busy general practice, it is worth asking your VETport salesperson which of those thirty integrations you will still be using in a year.

Checking us both, properly

We are pre-first-customer and have no independent reviews to point you at. VETport has years of them on Capterra, SoftwareAdvice and G2. Go and read them — all of them, not the ones a vendor would quote at you — and weigh the support and reliability comments against how much support you expect to need. We are not going to summarise them here, because a competitor picking which reviews you see is not evidence, it is editing.

What we will say is what you can check about us in an afternoon without talking to anyone: the price is on the pricing page, the trial needs no card, and the import wizard is in the product rather than in a statement of work.